The printer cannot get an ip address, Cannot access the embedded web server, The printer is not printing – HP Latex 360 Printer User Manual

Page 163

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The printer cannot get an IP address

If your network has no DHCP server, the printer cannot automatically retrieve an IP address. In this case, you
must set the printer's IP address manually, in the following way.

1.

From the front panel, press

, then Setup > Network connectivity > Gigabit Ethernet > Modify

configuration > TCP/ IP > IPV4 settings > Config method > Manual.

2.

From the IPV4 Settings menu, select Manual settings > IP address.

3.

Enter the IP address that you wish to use, and press the

OK

key when finished.

Cannot access the Embedded Web Server

If you have not done so already, please read the instructions in

Access the Embedded Web Server on page 21

.

1.

Go to the front panel and press

, then Connectivity > Network Connectivity > Advanced > Allow

EWS > On.

2.

Press

, then Connectivity > Network information.

3.

The information should read: IP enabled: Yes. If it does not, you might need to use a different
connection.

If you still cannot access the Embedded Web Server, turn the printer off with the

Power

button on the front

panel and then turn it on again.

If you experience very slow progress while trying to access the Embedded Web Server, the problem could be
that you are using a proxy server. Try bypassing the proxy server and accessing the Embedded Web Server
directly.

In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and
select the Bypass proxy server for local addresses check box. Alternatively, for more precise control,
click the Advanced button and add the printer's IP address to the list of exceptions, for which the proxy
server is not used.

In Firefox 3.0 for Windows, go to Tools > Options > Network > Connection > Settings, and select the
Direct connection to the Internet check box. Alternatively, when the Manual proxy configuration
check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is
not used.

In Firefox 2.0 for Linux, go to Edit > Preferences > Network > Connection > Settings, and select the
Direct connection to the Internet check box. Alternatively, when the Manual proxy configuration
check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is
not used.

The printer is not printing

Possible reasons why a file you have sent from your computer is not printing when expected, include the
following:

ENWW

The printer cannot get an IP address 157

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