Troubleshooting – HP Officejet Lx All-in-One User Manual

Page 188

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Solving Problems
While Printing, Faxing, or Copying

This section describes how to solve problems you might encounter while using the
HP OfficeJet LX.

Symptom:

Cause:

Solution:

Lines or dots are
missing from the
characters in the
printout.

The connection between the print
cartridge and cradle is intermittent.

OR

N Remove the print cartridge and reinstall it.

Try printing again. You may need to repeat
this before the ink resumes a continuous flow.

OR

The copper contacts of the print
cartridge are dirty.

1. Remove the print cartridge. (For help, see
the instructions in "Changing the Print
Cartridge" later in this chapter.) Use a
lint-free damp cloth to gently clean the
copper contacts on the print cartridge and the
print cartridge cradle.

OJ-61

2. Reinstall the print cartridge and try printing
again. If the print quality remains poor after
cleaning the contacts, clean the ink nozzles as
described for the next symptom in this table.

(Continued on next page)

7. Troubleshooting

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