Troubleshooting – HP Officejet Lx All-in-One User Manual

Page 190

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Solution:

Cause:

Symptom:

3. Remove the print cartridge. Hold the print
cartridge by the green top with the "nose"
pointed upward. Place two drops of clean
water on the gold rectangle on the "nose" of
the print cartridge. After 60 seconds, gently
remove the water from the print cartridge
with a lint-free damp cloth. Then reinstall the
print cartridge and try printing again. You
may need to print a few pages before the ink
resumes a continuous flow.

CAUTION: Do not clean the print cartridge
unnecessarily; it will shorten the life of the
print cartridge.

4. If the print quality remains poor, install a
new print cartridge. If the problem persists,
see "Getting Help" earlier in this chapter.

I think the
nozzles on my
print cartridge
are clogged.

Use the instructions in the previous symptom,
"Print cartridge has dried ink on the "nose,"
to solve this problem.

The last page of
my file wasn't
printed.

The HP OfficeJet LX is waiting to see if there
is more data coming before releasing the last
page.

Press the Load/Eject button or wait for a few
minutes and your last page will be released.
After five minutes has passed and the HP
OfficeJet LX has not received any more data,
the last page of your file will be printed.

Parts of my
documents are
being clipped
when I print
from my
Windows
application.

The Windows driver for the HP OfficeJet LX
has a minimum top margin of 0.33 in.
(8.4 mm) and a minimum bottom margin of
0.67 in. (17 mm).

Before you print your document, make sure
the entire document is visible in the "Print
Preview" of your Windows application.

(Continued on next page)

7. Troubleshooting

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