HP XP7 Storage - Manual (Page 88)

Collecting Error Information
Collect the error information immediately after an error occurs. If the
computer is restarted, the error information might be deleted and you will be
unable to collect it.
For details about how to collect error information, see Collecting Error
Information on page 2-26 .
Checking Error Information in Messages
You can check path errors by referring to the KAPL20023-E message output
to the syslog.
To obtain detailed information about a path failure, check the execution
results of the view operation as indicated by the error message.
For details on the view operation, see view (Displays Information) on page
6-25 .
What To Do for a Path Error
When a path error is detected, HDLM performs a failover on the path and
outputs the KAPL20023-E message. This message indicates that an error has
occurred in the components, shown in the following figure, that make up the
path.
Figure 5-1 Error Location When the KAPL20023-E Message Is Output
The following figure shows the troubleshooting procedure when the
KAPL20023-E message is output.
5-2
Troubleshooting
Hitachi Dynamic Link Manager (for VMware®) User Guide