Examining the messages, Obtain path information, Identifying the error path – HP XP7 Storage User Manual
Page 89: Examining the messages -3, Obtain path information -3, Identifying the error path -3
Figure 5-2 Troubleshooting Procedure When a Path Error Occurs
The following shows the procedure for using the HDLM command (dlnkmgr)
to handle a path error.
Examining the Messages
Examine the message that is output to syslog in the host by using
applications or tools for monitoring messages. If the KAPL20023-E message
is output, view the message to check the path in which the error has
occurred. For details on each item displayed in messages, see
Information in Messages on page 5-2
.
Obtain Path Information
Obtain path information.
Execute the following command from the remote management client:
dlnkmgr -s host-name -u user-name -p password view -path -iem -
hbaportwwn > pathinfo.txt
pathinfo.txt is the redirection-output file name. Use a file name that
matches your environment.
Identifying the Error Path
Check the obtained path information to find the path with the error. In the
Status column, the error path has the status Offline(E).
Troubleshooting
5-3
Hitachi Dynamic Link Manager (for VMware®) User Guide