Determining printer problems, Printer does not turn on, Blank or garbled control panel display – HP LaserJet 8000 Multifunction Printer series User Manual

Page 189

Advertising
background image

Chapter 5

Problem Solving

189

Determining Printer Problems

Determining Printer Problems

Printer Does Not Turn On

Check to see if...

Solution

Printer is not plugged in. Plug the AC power cord firmly into the grounded power

receptacle and into the printer. (Be sure the power source is
energized.)

Printer voltage is not
correct.

Make sure line voltage is in the correct range. (See the
product label next to the power receptacle on the back of the
printer for voltage requirements.)

Blank or Garbled Control Panel Display

Check to see if...

Solution

Printer is not turned on.

Put the printer’s power switch in the on position.

Printer is turned on but
internal fans are not
running.

Make sure the line voltage is correct for the printer’s power
configuration. (See the plate next to the power receptacle on
the back of your printer for voltage requirements.) If you are
using a power strip and its voltage is not within specification,
plug the printer directly into the power receptacle.

Display is blank and
internal fans are not
running.

Press all the keys to see if one is stuck; contact your HP
service representative if this does not work.

Advertising
This manual is related to the following products: