HP LaserJet 8000 Multifunction Printer series User Manual

Page 196

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Chapter 5

Problem Solving

196

Determining Printer Problems

Printing stops in the
middle of the job.

z

Check the control panel display for an error message.

z

If you are on a network, make sure the computer is correctly
configured and there is not a network problem (see your network
administrator).

z

Check the line voltage to ensure that it is steady and within printer
specifications. (See page

273

.) Turn the printer off and then back

on.

z

Check the time-out setting in your network application. You might
need to increase it.

z

If you are trying to copy a file to the printer from the DOS prompt,
use the copy command

COPY [filename] LPTn /B

printer

port, such as LPT1(where

n

is the number).

Note

: To output the page, you might have to send a form feed

command from the computer.

Printer printing more
copies than requested.

To avoid printing more copies than requested, the collate
function in the

application

must be deselected.

Printing is Incomplete or Incorrect (continued)

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