HP LaserJet 8000 Multifunction Printer series User Manual
Page 204
Chapter 5
Problem Solving
204
Determining Printer Problems
Printer does not
recognize the Mailbox
with Stapler.
z
Ensure that the Mailbox with Stapler has been configured in the
printer driver. Refer to page
for more information on accessing
the printer driver.
z
Ensure that the cable from the Mailbox with Stapler is plugged into
the printer parallel connector. If not, turn the printer off and plug
the cable into the parallel connector, then turn the printer back on.
See page
for cabling configurations.
z
Ensure that all bins are properly installed.
z
If the printer still does not recognize the Mailbox with Stapler,
contact you dealer or authorized HP service provider.
Printer does not
recognize stapler.
z
Check the cable between the printer and the stapler. Make
sure it is properly connected at both ends. See page
for
cabling configurations.
The multibin mailbox will
not power on.
z
Verify that the power cord is firmly plugged into both the multibin
mailbox and the power receptacle. Remove and reconnect the
power cord.
z
Ensure that the cable from the Mailbox with Stapler is plugged into
the printer parallel connector. If not, turn the printer off and plug
the cable into the parallel connector, then turn the printer back on.
See page
for cabling configurations.
z
Verify that the cables are firmly attached to the printer.
Problems with the Optional 5-bin Mailbox with Stapler (continued)