Software, computer, and printer interface problems, Print job does not print – HP LaserJet 8000 Multifunction Printer series User Manual
Page 191
Chapter 5
Problem Solving
191
Determining Printer Problems
Software, Computer, and Printer Interface Problems
Print Job Does Not Print
Check to see if...
Solution
Printer is off or not
connected to an active
power source.
Make sure the printer is on and that all power cables are firmly
plugged into both the printer components and an active power
source.
Printer is offline.
Press
GO
to put the printer online. Printer should display
READY
and
O
N
L
INE
should be lit.
Port is configured and
and working properly.
z
Connect another printer to current port and print.
z
Make sure the print job is being sent to the correct port (LPT1, or
network printer port, for example).
Printer is online but not
receiving data (the Data
light does not blink).
z
Check your I/O cable:
z
Check for loose I/O cable connections at the printer and computer
or network port.
z
Try your I/O cable on a system that you know works.
z
Check that the correct interface cable was selected and securely
connected to both the printer and the computer. If the cable is not
correctly configured, see the getting started guide for configuration
information.
Printer displays a
message.
See
“Understanding Printer Messages”
starting on page
for printer messages and recommended actions.