Ps troubleshooting – HP LaserJet 8000 Multifunction Printer series User Manual

Page 213

Advertising
background image

Chapter 5

Problem Solving

213

Determining Printer Problems

Disk is write protected.

DISK IS
WRITE PROTECTED

Fonts and forms cannot be stored on the disk when the disk is
write protected. Use the Windows-based HP JetAdmin utility
or the Macintosh-based HP LaserJet Utility to download the
font.

Attempted to use a
disk-resident font, but the
printout substituted a
different font.

If you are using PCL, print the PCL Font Page, and verify that
the font is on the disk. If you are using PS, print the PS Font
Page and verify that the font is on the disk. If the font is not on
the disk, use the HP LaserJet Resource Manager, FontSmart,
or the Macintosh-based HP LaserJet Utility to download the
font.

PS Troubleshooting

Situation

Solution

A text listing of PS
commands prints instead
of your PS printing job.

The control panel

PERSONALITY=AUTO

setting may have been

confused by a nonstandard PS code. Check the

PERSONALITY

setting to see if it is set to

PS

or

PCL

. If it is set to

PCL

, set it to

PERSONALITY=AUTO

. If it is set to

AUTO

, set it to

PS

for this print job

only. When the job has printed, return the setting to

AUTO

.

Printer Hard Disk (continued)

Advertising
This manual is related to the following products: