HP LaserJet 8000 Multifunction Printer series User Manual
Page 214
Chapter 5
Problem Solving
214
Determining Printer Problems
The job prints in Courier
(the printer’s default
font) instead of the font
you requested.
z
The requested typeface is not available in the printer or is not
present on the disk. Use a font download utility to download the
desired font.
z
Fonts downloaded to memory are lost when the printer is turned
off. They are also lost if Resource Saving is not used and a
personality switch is performed to print a PCL job. Disk fonts are
not affected by PCL jobs or by turning the printer to off.
z
Print a PS Font Page to verify that the font is available. If a disk font
appears to be missing, it may be because a software utility was
used to delete the font, because the disk was re-initialized, or
because the disk drive is not installed correctly. Print a
configuration page to verify that the disk drive is installed and
functioning correctly.
z
Print a Disk Directory to help identify available fonts.
A page prints with clipped
margins.
If the page margins are clipped, you may have to print the
page at 300-dpi resolution or install more memory. Also try
turning off Resource Saving and I/O Buffering.
A page fails to print.
Set
PRINT PS ERRORS=ON
, and then send the job again to print a
PS error page. If this does not identify the problem try turning
off Resource Saving and I/O Buffering, or installing more
memory. (See page
for more information about PS
printing.)
PS Troubleshooting (continued)