HP LaserJet 8000 Multifunction Printer series User Manual

Page 190

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Chapter 5

Problem Solving

190

Determining Printer Problems

Printer display is in the
wrong language or
displays unfamiliar
characters.

Reconfigure the control panel display language. See the
getting started guide.

Printer Cannot Print Configuration Page

Check to see if...

Solution

Correct size of paper is
not loaded.

Check paper trays to be sure the correct sizes are loaded
(Letter or A4). Also, check that guides are set correctly.

Toner cartridge sealing
tape is not removed.

Remove sealing tape from toner cartridge. See the printer’s
getting started guide or the installation guide that came with
the toner cartridge.

Paper tray is out of paper. Load paper, starting on page

76

.

A printer cover is open.

Firmly close the printer top cover and all doors (left, front, and
right).

Paper is jammed in the
printer.

Check for paper jams, starting on page

146

.

Messages appear in the
display.

See

“Understanding Printer Messages”

starting on page

168

.

Blank or Garbled Control Panel Display (continued)

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