Printer hard disk – HP LaserJet 8000 Multifunction Printer series User Manual

Page 212

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Chapter 5

Problem Solving

212

Determining Printer Problems

No Envelopes are fed into
the printer

z

Make sure you are not overloading the envelope feeder.

z

When loading the envelopes, be sure to push them all the way
down to touch the rollers.

Printer does not
recognize the Optional
Envelope Feeder.

z

Turn the printer off, remove and re-install the Optional Envelope
Feeder, then turn the printer back on.

z

Ensure the Optional Envelope Feeder has been configured in the
printer driver. Refer to page

55

for more information on accessing

the printer driver.

Printer Hard Disk

Situation

Solution

Printer does not
recognize the hard disk.

Turn the printer off and verify that the hard disk is inserted
correctly and is securely fastened.

Disk is not initialized.

DISK x NOT
INITIALIZED

Use the Windows-based HP JetAdmin utility, the HP LaserJet
Resource Manager, or the Macintosh-based HP LaserJet
Utility to initialize the disk.

Disk failure.

EIO x DISK
NOT FUNCTIONING

Turn the printer off and verify that the EIO disk is inserted
correctly and securely fastened. If the control panel message
continues to be displayed, the disk drive needs to be replaced.

Problems with the Optional Envelope Feeder (continued)

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