6 local notification service, Setting up local notification, Enabling local notification access – HP 3PAR Service Processors User Manual

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6 Local Notification Service

This chapter describes how to set up and manage local notification, which requires you to use the
SPOCC interface. This chapter also includes instructions for enabling local notification access,
setting up local notification, and managing local notification records and user profiles. Some of
these tasks, including managing local notification records and user profiles, are not typically
performed by service providers but are described here because service providers have access to
these tasks. You can direct other administrative users to the HP 3PAR Service Processor Onsite
Customer Care (SPOCC) User’s Guide
for instructions on managing local notification and user

The SP’s local notification features enable you to request notification of important storage system
events and alerts on a subscription basis. Notifications are sent through email to all subscribers,
and each subscriber can specify up to three email addresses. When Real-time Alert Processing
(RAP) forwarding is enabled, copies of all notification messages sent to subscribers are also
automatically forwarded to HP 3PAR Central.

There are two types of local notification messages that you might receive: standard notifications
and grouped low urgency notifications.

Standard notification messages—A standard notification is a text-based email message that
alerts you to an important event or alert generated by a storage system.

For information about system alerts, go to


, select

your server platform, and then locate the Alerts link.

Grouped low-urgency notification messages—A grouped low-urgency notification is a text-based
email message that informs you of noncritical events generated by a storage system.

Low-urgency notification messages are informational and do not typically require any corrective
action be taken. When a situation or event reported in a low-urgency notification message
becomes urgent, a standard notification message is issued to alert subscribers.

Before you can subscribe to local notification and receive notification email, local notification
access must be enabled. Enabling local notification access can only be done by an authorized
service provider. After local notification access is enabled, you can create and edit local notification
records and user profiles as described in the applicable HP 3PAR OS guide.

Setting Up Local Notification

This section describes how to enable local notification access and then guides you through the
initial configuration process for local notification. During this initial configuration, you have the
option of configuring mailhost, enabling RAP forwarding, updating site information, and creating
profiles and site notification records for up to three users.

Enabling Local Notification Access

To enable local notification access:

Log in to SPOCC.


In the SPOCC menu, click Setup.


Under Notification Maintenance Utilities, click Enable Local Notification.

Local notification access is now enabled.

Configuring Local Notification Settings During Initial Setup

The following instructions guide you through the initial configuration of local notification settings
using the menu that appears after enabling local notification access for the first time, as described

“Enabling Local Notification Access” (page 27)


Setting Up Local Notification