Using prime shift patterns, Using prime shift exceptions, Using default prime shift exceptions – HP 3PAR Service Processors User Manual

Page 32: Adding a prime shift exception, Editing default shift exceptions

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4.

On the Update Primary Shift screen:
a.

Edit the starting or ending dates for this shift record using the Starting Date and Ending
Date fields.

b.

Use the Start Time and End Time lists for each day of the week to update the shift start
and end times as necessary.

5.

Click Update Default Prime Shift to apply the new settings.

Using Prime Shift Patterns

The prime shift pattern defines the normal work pattern for you as a local notification subscriber,
as recorded in your user profile. For example, your prime shift pattern might be Monday through
Friday, 8 a.m. to 5 p.m. Your prime shift pattern was defined when you created your user profile.

Using Prime Shift Exceptions

A prime shift exception describes any deviations from your usual workday or workweek, as defined
by the prime shift. Prime shift exceptions for individual users override default prime shift exceptions.

Using Default Prime Shift Exceptions

Default prime shift exceptions are global overrides that modify prime shift patterns for all user
profiles. This feature might be useful for company holidays where no subscribers work a prime
shift. You can add as many default prime shift exceptions as needed. You can also edit and delete
these prime shift exceptions after creating them. However, because default prime shift exceptions
are automatically applied to all user profiles, both new and existing, in most cases it is preferable
to add prime shift exceptions to individual user profiles on a case-by-case basis, as described in

“Adding a Prime Shift Exception” (page 32)

. Prime shift exceptions for individual users override

default prime shift exceptions.

Adding a Prime Shift Exception

Adding a default prime shift exception applies a new exception to prime shifts for all user profiles.
Prime shift exceptions for individual users override any default prime shift exceptions.

To add a default prime shift exception:
1.

In the left navigation pane of the SPOCC menu, click Setup.

2.

Under Notification Maintenance Utilities, click the Edit Default Shift and Shift Exceptions option.

The Default Prime Shift Patterns for Local Notification screen appears.

3.

On the Default Prime Shift Patterns for Local Notification screen, click the Add Default Shift
EXCEPTION option.

The Add Default Shift Exception screen appears.

4.

On the Add Default Shift Exception screen:
a.

In the Description field, enter a description for this override or exception.

b.

On the Override Action list, choose the On prime shift option to add days that are not
usually your prime shift (for example, for days when you are on call), or choose the Off
prime shift option to denote days that are usually your prime shift (for example, for
company holidays that would normally be part of the work week).

5.

In the Starting Date field, enter a starting date for this exception.

6.

In the Ending Date field, enter an ending date for this exception.

7.

Click Add Prime Shift Exception to add the new shift exception.

Editing Default Shift Exceptions

To edit a default shift exception:
1.

In the left navigation pane of the SPOCC menu, click Setup.

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Local Notification Service

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