Editing predefined symptoms, Deleting a predefined symptom, Editing default shifts and exceptions – HP 3PAR Service Processors User Manual

Page 31: Using the global default shift pattern

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Editing Predefined Symptoms

To edit the list of predefined symptoms available for use in creating a symptom notification record:
1.

In the left navigation pane of the SPOCC menu, click Setup.

2.

Under Notification Maintenance Utilities, click the Predefine Symptoms option.

The Predefine Symptoms screen appears.

3.

On the Predefine Symptoms screen, click the Edit icon for the symptom record to be edited.

The Update Predefined Symptom screen appears.

4.

On the Update Predefined Symptom screen, edit the symptom and description fields as
necessary.

5.

Click Update Record to apply the new settings.

6.

Click Return to Setup Menu to return to the Notification Maintenance Utilities menu.

Deleting a Predefined Symptom

To delete a symptom from the list of predefined symptoms available for use in creating a symptom
notification record:
1.

In the left navigation pane of the SPOCC menu, click Setup.

2.

Under Notification Maintenance Utilities, click the Predefine Symptoms option.

The Predefine Symptoms screen appears.

3.

On the Predefined Symptoms screen, click the Delete icon for the symptom to be deleted.

4.

When prompted, click OK to confirm.

5.

Click Return to Setup Menu to return to the Notification Maintenance Utilities menu.

Editing Default Shifts and Exceptions

The Edit Default Shift and Shift Exceptions option available through the Notification Maintenance
Utilities menu enables you to manipulate the prime shift and prime shift exception defaults.

Use the Edit Default Shift and Shift Exceptions option on the Notification Maintenance Utilities menu
to perform the following tasks:

Editing the global default shift pattern

Adding, editing, and deleting default prime shift exceptions for all user profiles

Using the Global Default Shift Pattern

The global default shift pattern is the default prime shift pattern that is applied whenever your user
profile does not have a specific prime shift pattern defined. For example, if you delete all prime
shift patterns associated with your user profile, the global default shift pattern must be applied.
You can edit the global default prime shift pattern, but you cannot delete this default or add
additional defaults.

To edit the global default shift pattern that is applied when your user profile does not have any
prime shifts defined:
1.

In the left navigation pane of the SPOCC menu, click Setup.

2.

Under Notification Maintenance Utilities, click the Edit Default Shift and Shift Exceptions option.

The Default Prime Shift Patterns for Local Notification screen appears.

3.

On the Default Prime Shift Patterns for Local Notification screen, click the Edit icon for the
global default shift pattern.

The Update Primary Shift screen appears.

Editing Default Shifts and Exceptions

31

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