10 support and other resources, Contacting hp, Hp 3par documentation – HP 3PAR Service Processors User Manual

Page 47: Contacting hp hp 3par documentation

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10 Support and Other Resources

Contacting HP

For worldwide technical support information, see the HP support website:


Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number or Service Agreement ID (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Specify the type of support you are requesting:

Support request

HP 3PAR storage system

StoreServ 7000 Storage

HP 3PAR StoreServ 7200, 7400, and 7450 Storage

3PAR or 3PAR Storage

HP 3PAR StoreServ 10000 Storage systems

HP 3PAR T-Class storage systems

HP 3PAR F-Class storage systems

HP 3PAR documentation


For information about:

The Single Point of Connectivity Knowledge for HP
Storage Products (SPOCK) website:

Supported hardware and software platforms


The HP 3PAR StoreServ Storage site:

Locating HP 3PAR documents


To access HP 3PAR documents, click the Support link for
your product.

HP 3PAR storage system software

HP 3PAR StoreServ Storage Concepts Guide

Storage concepts and terminology

HP 3PAR Management Console User's Guide

Using the HP 3PAR Management Console (GUI) to configure
and administer HP 3PAR storage systems

HP 3PAR Command Line Interface Administrator’s

Using the HP 3PAR CLI to configure and administer storage

HP 3PAR Command Line Interface Reference

CLI commands

HP 3PAR System Reporter Software User's Guide

Analyzing system performance

HP 3PAR Host Explorer User’s Guide

Installing and maintaining the Host Explorer agent in order
to manage host configuration and connectivity information

HP 3PAR CIM API Programming Reference

Creating applications compliant with the Common Information
Model (CIM) to manage HP 3PAR storage systems

Contacting HP