HP 3PAR Service Processors - Manual (Page 8)

The HP 3PAR Secure Service Agent (SSA) enables the SP to communicate with the Collector Server.
Unlike direct SSH connections to your SP, with the SSA it is not necessary to open additional ports
on your firewall, because communications are performed with HTTPS.
Secure Network mode and SP mode are discussed further in the following sections.
Secure Network Mode Overview
In Secure Network mode, the SP communicates with the HP 3PAR Collector Server using the HP
3PAR Secure Service Agent (SSA). The Collector server provides software updates, access to service
tools applications such as Service Processor Onsite Customer Care (SPOCC), and access to
resources such as the HP Support Center (HSC) through SPOCC.
Rather than using a connection portal to connect to HP 3PAR Central, an SP in Secure Network
mode requires the following for connection:
•
HP 3PAR Secure Service Agent
The HP 3PAR Secure Service Agent (SSA) facilitates communication between the SP and
Collector server. Communications are done with HTTPS. For additional information about the
SSA, see
“Secure Service Agent Overview” (page 12) .
•
Administered communication policies using either HP 3PAR Policy Server or Customer Controlled
Access (CCA)
◦
HP 3PAR Policy Server is an optional host application that administers the communication
policies between the SP and Collector server. For information about HP 3PAR Policy
Server, refer to the HP 3PAR Policy Server Installation and Setup Guide.
◦
If you do not have Policy Server, you can use the CCA feature to administer communication
policies between the SP and the HP 3PAR Collector Server.
The following figure illustrates the relationship between the SP and HP 3PAR Central in Secure
Network mode.
Figure 1 SP-to-HP 3PAR Central Relationship in Secure Network Mode
Network
HP 3PAR Central Customer Site
HP 3PAR
StoreServ
System
SP running
HP 3PAR SSA
Host running
HP 3PAR
Policy Server
HP 3PAR
Collector
Server
•
For information about SPOCC, see “SPOCC Overview” (page 9) .
•
For information about SPMAINT, see “SPMAINT Overview” (page 10) .
8 Overview