Using notification maintenance utilities, Configuring mailhost – HP 3PAR Service Processors User Manual

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To configure local notification settings later, see

“Using Notification Maintenance Utilities” (page 28)


After enabling local notification access for the first time, you have the option of setting up local
notification from the Service Processor Enable/Disable Local Notification Access menu as follows:

Under Configure Mailhost, provide the mailhost information as follows:

Enter a mailhost IP address in the Mailhost IP Address field. This is the mailhost that the
SP uses to send notification messages to users defined with this menu.


Enter a mailhost domain name in the Mailhost Domain Name field. This is the domain
name associated with the mailhost IP address (for example,, not the fully-qualified
mailhost name (for example,


(Optional) To enable RAP forwarding, click ON. When enabled, RAP forwarding
automatically sends copies of the notification email messages to HP 3PAR Central.


Under the Setup Reporting Site Info option, provide the site information as follows:

In the Company/Site Name field, enter the name of the company or customer site name.
If you do not provide a name, the name Customer is used by default.


(Optional) In the Site Number field, enter a site number. If you provide an HP 3PAR site
number at this time, it can help clarify reporting, especially for local service providers. If
you do not provide a site number, 1 is used by default.


If necessary, use the Timezone list to select a time zone. If you do not specify a time zone,
the time zone currently set on the SP is used by default.


Under User Profile/Site Notification Setup, create user profiles and notification records as


User profiles and notification records can be added at any time.


In the First Name and Last Name fields, enter the first and last name of a user for the
purpose of creating a profile.


In the Email Address field, enter the email address for the user profile.


Use the Category list to select the type of user for this profile.


In the Company field, enter a company name for this user profile.


Click Configure Local Notification to save the new settings and create the new user profile
and site notification record.

The Service Processor Onsite Customer Care (SPOCC) screen appears.


On the SPOCC menu, click the Notify option to confirm that a site notification record appears
for each user profile you created.


Email addresses can be updated or added by clicking the user name in the notification

record or by clicking the User Profiles button.

Using Notification Maintenance Utilities

After the local configuration has been enabled, any authorized user can edit or add configuration
information using the Notification Maintenance Utilities menu available on the Service Processor
Workbench menu. Use the features available through the Notification Maintenance Utilities menu
to add or edit configuration information that was provided during the initial set up of local

Configuring Mailhost

To configure mailhost:

In the left navigation pane of the SPOCC menu, click Setup.


Under Notification Maintenance Utilities, click Configure Mailhost.

The Configure Mailhost screen appears.


Local Notification Service