Splor, Running a splor from spocc, Using a splor – HP 3PAR Service Processors User Manual

Page 44: Running a splor from spocc using a splor

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SPLOR

A SPLOR gathers files to help diagnose SP issues. You run a SPLOR from SPOCC.

Running a SPLOR from SPOCC

1.

Enter the IP address of the SP in a web browser.

2.

Enter the credentials for the 3parcust user, and then press ENTER.

3.

In the left navigation pane, click Support.

4.

Under Service Processor, click Launch SPLOR. A new window appears.

5.

To view the SPLOR results, click View SPLOR Contents in the new window.

Using a SPLOR

A SPLOR provides the information for troubleshooting an SP. The following table provides a list of
file names that you may see in the SPLOR and a description of each.

Table 2 SPLOR file names and description

Description

File name

Connection Portal modem number

Dial-numbers

Boot messages

dmesg

ST Process errors

dserrors

Sptransfer, SPup2date, stAnalyze, stBackDoor, stGrpNot

dumplist

STlogger, stMonitor, stNotify

etc_filelist

SP hosts file

etc_hosts

Apache web server configuration file

etc_httpd_conf_httpd

Network configuration information

etc_network

Eth0 network configuration information (SP Public network
interface)

etc_network_ifcfg-eth0

Name service switch configuration file

etc_nsswitch.conf

Network Time Protocol (NTP) configuration file

etc_ntp.conf

SP Firewall configuration file

etc_sp_fw

Syslog configuration file

etc_syslog_conf

rsync service configuration

etc_xinetd_rsync

tftp service configuration

etc_xinetd_tftp

Event filter file used by the spevent process to control
collection of storage system event files

filter

Global values used for control purposes

gdda

SP OS Update log file

installWork/pkgLog

SP OS Update log file

installWork/SPOSupdlog

Interprocess communication status

ipcs

SP Message log

MessageLog340.100407.144344.txt

Active SP Message log

MessageLog341.txt

Login configuration; describes which logins are allowed

mgetty_login_config

Network status information for connections, protocol, ports,
and sockets

netstat_ifconfig

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Troubleshooting

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