Kenwood KDC-X8019BT - Manual (Page 59)

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Troubleshooting Guide
Some functions of this unit may be disabled by
some settings made on this unit.
!
• Cannot set up the subwoofer.
• No output from the subwoofer.
• Cannot set up the subwoofer position of Manual
position setting.
▲ • The Dual zone function is enabled.  <Dual Zone
System> (page 37)
• In the speaker select option, None is selected for
the subwoofer.  <Speaker Setting> (page 38)
!
Cannot set up the rear speaker.
▲ In the speaker select option, None is selected for the
rear speakers.  <Speaker Setting> (page 38)
!
Cannot set up the tweeter.
▲ In the speaker select option, None is selected for the
tweeter.  <Speaker Setting> (page 38)
!
•Cannot set up the equalizer.
• Cannot set up the Bass Boost.
• Cannot set up the Sound Enhancements.
• Cannot set up the Position control.
▲
• The Dual zone function is enabled.  <Dual Zone
System> (page 37)
• The DSP function is disabled.  “DSP Set” of <Audio
Control> (page 35)
• In the speaker select option, None is selected for
the rear speakers.  <Speaker Setting> (page 38)
!
• Cannot select the output destination of the
subsource in the Dual zone.
• Cannot adjust the volume of the rear speakers.
▲
The Dual zone function is disabled.  <Dual Zone
System> (page 37)
!
Cannot set up Display.
▲ <Demonstration mode Setting> (page 34) is not
turned off.
!
The number of songs contained in “Songs”
category of this unit is different from that
contained in “Songs” category of iPod.
▲
Podcast files are not counted in this unit as this unit
does not support the playback of podcast files.
What might seem to be a malfunction in your unit
may just be the result of slight misoperation or
miswiring. Before calling service, first check the
following table for possible problems.
General
?
The operation check sound (beep sound) does not
sound.

The preout jack is being used.
 The Touch Sensor Tone cannot be output from
the preout jack.
?
The illumination flashes when the knob or button
is operated.

This is the key illumination effect.
 You set this effect in “ILLUMI Effect” of <Display
Setting> (page 27).
?
The key illumination effect brought about in
conjunction with the sound volume is small.

The key illumination effect may be insufficient
depending on the sound volume and sound quality.
Tuner source
?
Radio reception is poor.
 The car antenna is not extended.
 Pull the antenna out all the way.
Disc source
?
The specified disc does not play, but another one
plays instead.

The specified CD is quite dirty.
 Clean the CD, referring to the CD cleaning of the
section on <Handling CDs> (page 3).
 The disc is loaded in a different slot from that
specified.

Eject the disc magazine and check the number
for the specified disc.
 The disc is severely scratched.
 Try another disc instead.
Audio file source
?
The sound skips when an Audio file is being
played.

The media is scratched or dirty.
 Clean the media, referring to the CD cleaning of
the section on <Handling CDs> (page 3).
 The recording condition is bad.
 Record the media again or use another media.
B64-4900-00_00_en.indd 59 11/12/28 12:04