14 troubleshooting – Videotec ULISSE COMPACT User Manual

Page 63

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Instruc

tions manual - English - EN

63

MNVCUCZ_1351_EN

14 Troubleshooting

Ask for assistance from skilled personnel if:
• The unit is damaged after being dropped;
• There is noticeable deterioration in performance

of the unit.

• The unit does not work properly, even though

all the instructions in this handbook have been

followed.

PROBLEM

The device is off and shows no

signs of life.

CAUSE

Wiring error, blown fuse.

SOLUTION

Make sure the connections are

correct. Check the continuity of the

fuses and if one is blown replace it

using the size as indicated in the

table. If blown fuses are a frequent

problem, contact your authorised

service centre.

PROBLEM

The preset position settings do

not correspond to the shooting

area.

CAUSE

Loss of absolute position reference

point.

SOLUTION

Follow the procedure to calibrate

the P&T from the keyboard (see the

appropriate handbook), or reset the

apparatus by switching it off and on

again.

PROBLEM

The monitor does not show

the picture taken but shows an

image of the type:

Address : 1

Protocol : MACRO

RS485-1:38400 N81 RX

RS485-2:38400 N81 REPEAT

232 : FW UPGRADE ONLY

FW: 0a (Jun 4 2009)

HW: 000-0001

DIP1.1: VIEW CONF. ON

CAUSE

Display Configuration dip-switch

rocker (DIP1, SW1).

SOLUTION

Switch off the pan & tilt, switch

down the dip-switch (DIP1, SW1).

Switch-on the unit again.

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