Task 14: register/back up the system – AT&T DEFINITY 555-230-223 User Manual

Page 60

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Installation

Task 14: Register/Back Up the System

The final three steps the AT&T service technician performs to install the
DEFINITY LAN Gateway system are as follows:

Task 14A: Register the System

Task 14B: Deactivate/Activate Logins

Task 14C: Perform a Backup of the Removable Medium

Task 14A: Register the System

AT&T Services personnel should call the TSC at 1-800-248-1111 to register the
system. Expect the TSC to collect information such as the remote access port
number, customer name, installation location, order number, and so forth.

Task 14B: Deactivate/Activate Logins

After the system has been registered, the service technician should log out of the
system. At this point, the technician gives the telephone to the customer for
activation of the customer login. Once the customer login is enabled, the
customer is required to enter a password the first time he or she logs in. AT&T
Services will have no knowledge of this password.

NOTE:

The customer must be present for customer login activation. If the
customer cannot be present, the service technician should leave a note for
the customer to call 800-248-1111 to reach the TSC.

Customers should see the Change Passwords screen in Chapter 3 to change
accessible passwords.

NOTE:

Task 14B renders the services login inactive. Subsequent need for the
services login requires coordination with the TSC through the TSC dispatch
process.

Task 14C: Perform a Backup of the Removable
Medium

The customer should have received a blank tape as part of the DEFINITY LAN
Gateway system order. (See Table C-2 in Appendix C.) Using this tape, the
AT&T service technician assists the TSC in performing a backup of the system.

NOTE:

The craft login has been deactivated at this point.

1. Take the blank tape out of the box.

2. The tape must be writeable. To make the tape writeable, move the write

protect marker forward (in the direction of the arrow on the tape label).

Issue 1 January 1996

2-41

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