Konica Minolta bizhub 222 - Manual (Page 95)

4 Troubleshooting
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Chapter 4
4.2 Problems when receiving faxes
If the fax cannot be received correctly, refer to the following table, and then
perform the indicated operation. If the fax still cannot be received correctly,
even after performing the described operations, contact your technical rep-
resentative.
!
Detail
For details on the error messages, refer to “Error messages” on page 4-6.
For details on troubleshooting procedures for document misfeeds, paper
misfeeds, poor print quality, or empty toner, refer to the User’s Guide
[Copy Operations].
Symptom Cause Remedy
The received fax is blank. Is there a problem with the tele-
phone connection or with the
caller’s fax machine? Check that the machine
can make clean copies. If
it can, have the caller send
the fax again.
Did the caller load the pages
backwards? Contact the caller.
The fax could be received, but
not printed. Was the machine set for memo-
ry reception? Select the document, and
print it.
Has the machine been set not to
print received documents? Select the setting to print
received documents.
Other causes Touch [Type] in the Job
List screen to check the
details of the transmission
error, and then refer to the
table of error codes.