Konica Minolta bizhub 420 User Manual

Page 380

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Troubleshooting

11

IC-204

11-2

If the problem persists after all of these procedures have been performed,
read the User’s Guide [Copy Operations].

The machine does not
start printing although
the print job was com-
pleted on the compu-
ter.

The printer driver selected for
printing is not compatible with the
print controller.

Check the printer name selected.

An error has occurred in this ma-
chine.

Check this machine’s control
panel.

A print job is queued in this ma-
chine, delaying printing.

Check the job order on the Active
Jobs list of the machine’s control
panel.

“Save in User Box” was selected
for the print job.

Check if the print job is stored on
the Box screen of this machine’s
control panel.

“Secure Print” was selected for
the print job.

Check if the print job is held on the
Secure Print User Box screen of
this machine’s control panel.

If the account track settings have
been applied, an unregistered ac-
count name (or password) may
have been entered.

Enter the correct account name
(or password).

Available computer memory
space is not sufficient.

Perform a test print to check
whether printing is possible.

Symptom

Probable Cause

Action

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