Troubleshooting, Chapter 8 troubleshooting – Sharp MX-2614N User Manual

Page 789

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8-1

This chapter provides solutions to possible problems in a question and answer format. Locate the question that relates
to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual,
please contact your dealer or nearest authorised service representative.

System settings
Descriptions of system settings similar to the following example appear in this manual.
Example:

➞ System Settings (Administrator) > "Copy Function Settings" > "Other Settings" > "Rotation Copy Setting" >

This is an abbreviated description of the procedure for selecting the setting. ">" indicates the setting sequence and

indicates the state of the setting after it has been enabled. Use these descriptions as a quick manual to help you
configure the settings.

TROUBLESHOOTING PROBLEMS

FREQUENTLY ASKED QUESTIONS

Making a copy of a non-standard size original . . . . 8-3

I can't print from a computer... . . . . . . . . . . . . . . 8-4

Printing on an envelope . . . . . . . . . . . . . . . . . . . 8-5

Changing the paper size used for a print job . . . . 8-6

Adjusting the volume of the ringer . . . . . . . . . . . 8-7

The machine starts printing when I try to

forward data.... . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Checking the machine's communication record. . . . 8-7

REMOVING MISFEEDS

REMOVING MISFEEDS. . . . . . . . . . . . . . . . . . . 8-8

PAPER MISFEED ILLUSTRATIONS . . . . . . . . . 8-9

REMOVING STAPLE JAMS

FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11

COPYING

PROBLEMS RELATED TO COPYING

OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13

PROBLEMS RELATED TO COPY

RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15

PRINTING

PROBLEMS RELATED TO PRINTING

OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-16

PROBLEMS RELATED TO PRINT

RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-19

FACSIMILE

PROBLEMS RELATED TO TRANSMISSION. . . 8-23

PROBLEMS RELATED TO RECEPTION . . . . 8-25

PROBLEMS RELATED TO TELEPHONE . . . . 8-26

PROBLEMS RELATED TO AUDIBLE

SIGNALS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-26

PROBLEMS RELATED TO ONE-TOUCH

INDIVIDUAL KEYS / GROUP KEYS . . . . . . . . 8-27

SCANNING / INTERNET FAX

PROBLEMS RELATED TO SCANNING /

INTERNET FAX OPERATION . . . . . . . . . . . . . 8-28

PROBLEMS RELATED TO SCAN

RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-30

PROBLEMS RELATED TO ONE-TOUCH

INDIVIDUAL KEYS / GROUP KEYS . . . . . . . . 8-32

DOCUMENT FILING

PROBLEMS RELATED TO FILING . . . . . . . . . 8-34

PROBLEMS RELATED TO FILE

MANAGEMENT . . . . . . . . . . . . . . . . . . . . . . . . 8-35

GENERAL PROBLEMS

PROBLEMS RELATED TO MACHINE

OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . 8-39

PROBLEMS RELATED TO PAPER

FEEDING AND OUTPUT . . . . . . . . . . . . . . . . . 8-41

PROBLEMS RELATED TO QUALITY /

PRINT RESULTS . . . . . . . . . . . . . . . . . . . . . . . 8-43

PROBLEMS RELATED TO PERIPHERAL

DEVICES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-45

OTHER PROBLEMS . . . . . . . . . . . . . . . . . . . . 8-47

CHAPTER 8
TROUBLESHOOTING

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