Rockwell Automation 1758 DataSite Accelerator Toolkit - Manual (Page 112)

Publication IASIMP-QS008A-EN-P - March 2009 112
Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
Rockwell Automation
Support Rockwell Automation provides technical information on the Web to assist
you in using its products. At
http://support.rockwellautomation.com , you can
find technical manuals, a knowledge base of FAQs, technical and application
notes, sample code and links to software service packs, and a MySupport
feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation,
configuration, and troubleshooting, we offer TechConnect support programs.
For more information, contact your local distributor or Rockwell Automation
representative, or visit
http://support.rockwellautomation.com .
Installation Assistance
If you experience a problem within the first 24 hours of installation, please
review the information that's contained in this manual. You can also contact a
special Customer Support number for initial help in getting your product up
and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned, follow these
procedures.
United States 1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United
States Please contact your local Rockwell Automation representative for any
technical support issues.
United States Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) to your distributor in
order to complete the return process.
Outside United
States Please contact your local Rockwell Automation representative for the
return procedure.