Troubleshooting, How to – Bio-Rad ProteinChip Data Manager Software User Manual

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Networking the ProteinChip SELDI System

ProteinChip SELDI System: Reader Guide

2.

Enter the IP address of the server into the ProteinChip data manager
server hostname
field.

3.

Click the Update button to save the changes.

NOTE

If the server hostname does not save properly (i.e. reverts back to its original
settings, please see Instrument Options under Troubleshooting.)

Troubleshooting

The reader's backdoor IP address

After changing the reader IP address, if you are unable communicate with the
reader, you can simply communicate with the reader using its backdoor IP
address. The reader is programmed with a backdoor IP address of
10.234.234.234.

To access the reader web page, connect a client computer to the reader using
the network hub, or using the supplied crossover cable. Make sure to set the
computer’s networking settings to access the reader. For example, change the
computer's IP address to 10.234.234.100, set the subnet mask to
255.255.255.0, and the default gateway to 10.234.234.100.

Instrument Options

When using the ProteinChip data manager client software, there may be
occasions in which you cannot edit the hostname in the Instrument Options
dialog box, or after editing the hostname in the dialog box it reverts back to its
initial value. In this case you need to change the hostname using the reader’s
web page:

1.

Log onto the reader's web page at
http://<reader hostname or IP>/index.jsp.

2.

Click on the Settings link, then click on the Instrument Options link.

3.

Enter the server's hostname in this field and click the Update button. You
can test the connection to the server by clicking the Test Connection
button.

How To

Find the server's hostname, IP and MAC addresses

1.

On the server computer, select Start | Run.

2.

Type in ‘cmd’ then click the OK button.

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