Dell Latitude XT (Late 2007) User Manual

Page 122

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122

Troubleshooting

NOTE:

If your Tablet-PC does not display a screen image, contact Dell (see

"Contacting Dell" on page 26).

NOTE:

If the Tablet-PC is connected to a docking device (docked), undock it. See

"Undocking Your Tablet-PC From the Media Base" on page 212 and "Undocking Your

Tablet-PC From the Battery Slice" on page 220 for instructions if applicable.

1 Ensure that the Tablet-PC is connected to an electrical outlet that is

known to be working properly.

2 Turn on (or restart) your Tablet-PC.
3 Start the Dell Diagnostics in one of the following two ways:

NOTE:

If you wait too long and the operating system logo appears, continue

to wait until you see the Microsoft

®

Windows

®

desktop; then, shut down your

Tablet-PC and try again.

When the DELL™ logo appears, press <F12> immediately. Select

Diagnostics from the boot menu and press <Enter>.

NOTE:

Before attempting the following option, the Tablet-PC must be

powered down completely.

Press and hold the <Fn> key while powering the Tablet-PC on.

NOTE:

If you see a message stating that no diagnostics utility partition has

been found, run the Dell Diagnostics from the Drivers and Utilities media.

The Tablet-PC runs the Pre-boot System Assessment (PSA), a series of

initial tests of your system board, keyboard, display, memory, hard drive,

etc.
• During the assessment, answer any questions that appear.
• If failures are detected during the Pre-boot System Assessment, write

down the error code(s) and contact Dell (see "Contacting Dell" on

page 26).

If the Pre-boot System Assessment completes successfully, the following

message appears: "Booting Dell Diagnostic Utility
Partition.Press any key to continue

."

4 Press any key to start the Dell Diagnostics from the diagnostics utility

partition on your hard drive.

5 When the Dell Diagnostics Main Menu appears, select the test you want

to run. See "Dell Diagnostics Main Menu" on page 123.

book.book Page 122 Tuesday, May 13, 2008 5:03 PM

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