Dell Latitude XT (Late 2007) User Manual

Page 124

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124

Troubleshooting

2 After you have selected the Test System option from the main menu, the

following menu appears:

NOTE:

It is recommended that you select Extended Test from the menu below to

run a more thorough check of devices in the Tablet-PC.

3 If a problem is encountered during a test, a message appears with an error

code and a description of the problem. Write down the error code and

problem description and contact Dell (see "Contacting Dell" on page 26).

NOTE:

The Service Tag for your Tablet-PC is located at the top of each test

screen. If you contact Dell, technical support will ask for your Service Tag.

4 If you run a test from the Custom Test or Symptom Tree option, click the

applicable tab described in the following table for more information.

Option

Function

Express Test

Performs a quick test of devices in the

system. This typically can take 10 to 20

minutes.

Extended Test

Performs a thorough check of devices in

the system. This typically can take an

hour or more.

Custom Test

Use to test a specific device or

customize the tests to be run.

Symptom Tree

This option allows you to select tests

based on a symptom of the problem you

are having. This option lists the most

common symptoms.

Tab

Function

Results

Displays the results of the test and any

error conditions encountered.

Errors

Displays error conditions encountered,

error codes, and the problem

description.

Help

Describes the test and may indicate

requirements for running the test.

book.book Page 124 Tuesday, May 13, 2008 5:03 PM

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