Problems with your order, Product information – Dell Latitude XT (Late 2007) User Manual

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Resources

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[email protected] (Asian/Pacific countries only)

• Dell Marketing and Sales e-mail addresses

[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)

• Anonymous file transfer protocol (FTP)

ftp.dell.com
Log in as user:

anonymous

, and use your e-mail address as your password.

AutoTech Service

Dell's automated support service—AutoTech—provides recorded answers to the

questions most frequently asked by Dell customers about their portable and

desktop computers.
When you call AutoTech, use your touch-tone telephone to select the subjects

that correspond to your questions. For the telephone number to call for your

region, see "Contacting Dell" on page 26.

Automated Order-Status Service

To check on the status of any Dell products you have ordered, you can go to

support.dell.com, or you can call the automated order-status service. A

recording prompts you for the information needed to locate and report on your

order. For the telephone number to call for your region, see "Contacting Dell" on

page 26.

Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or

incorrect billing, contact Dell for customer assistance. Have your invoice or

packing slip handy when you call. For the telephone number to call for your

region, see "Contacting Dell" on page 26.

Product Information

If you need information about additional products available from Dell, or if you

would like to place an order, visit the Dell website at

www.dell.com. For the

telephone number to call for your region or to speak to a sales specialist, see

"Contacting Dell" on page 26.

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