Hard drive problems – Dell Latitude XT (Late 2007) User Manual
Page 127
Troubleshooting
127
• If a peripheral device does not work, ensure that the device is properly
connected.
• If an error message appears on the screen, write down the exact message.
This message may help support personnel diagnose and fix the problem.
• If an error message occurs in a program, see the program’s documentation.
NOTE:
The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell™ Tablet-PC to the Windows Classic
view.
Hard Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide.
E
N SU R E
T H A T
M
I CR O S O F T ®
W
IND O WS ®
R E C O G N I Z E S
T H E
D RI VE
—
• In Windows Vista, click Start
and click Computer.
• In Windows XP, click
Start and click My Computer.
If the drive is not displayed, perform a full scan with your antivirus software to check
for and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.
R
U N
C
HECK
D
I S K
—
1
Click Start
→ Computer.
In Windows XP, click
Start→ My Computer.
2
Right-click the local disk.
3
Click Properties→ Tools→ Check Now.
In Windows Vista, the User Account Control window may appear. If you are an
administrator on the Tablet-PC, click Continue; otherwise, contact your
administrator to continue the desired action.
4
Follow the instructions on the screen.
T
ES T
T H E
DRI VE
— Insert another drive to eliminate the possibility that the original
drive is defective.
R
U N
T H E
W
INDO WS
H A R D W A R E
T RO U B L E S H O O T E R
U N
T H E
D
E L L
D
I A G N O S T I C S
— See "Dell Diagnostics" on page 121.
book.book Page 127 Tuesday, May 13, 2008 5:03 PM