Troubleshooting stylus and touch problems – Dell Latitude XT (Late 2007) User Manual

Page 137

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Troubleshooting

137

3

Turn on the Tablet-PC.

4

At the Windows

desktop, use the touch pad to move the cursor around, select an icon,

and open it.
If the touch pad operates correctly, the mouse may be defective.

C

H E C K

T H E

S YS T E M

SE T U P

P RO G R A M

SE T T I NG S

Verify that the system setup

program lists the correct device for the pointing device option. (The Tablet-PC

automatically recognizes a USB mouse without making any setting adjustments.) For

more information on using the system setup program, see "Using the System Setup

Program" on page 141.
T

ES T

T H E

MO U SE

CON T R O LL ER

To test the mouse controller (which affects

pointer movement) and the operation of the touch pad or mouse buttons, run the

Mouse test in the Pointing Devices test group in the Dell Diagnostics (see "Dell

Diagnostics" on page 121).
R

E I N S T A L L

T H E

T O U C H

P A D

D R I V E R

See "Reinstalling Drivers and Utilities" on

page 146.

Troubleshooting Stylus and Touch Problems

If you encounter a problem while using the pen or when touching the screen,

the Tablet Settings window (i.e., Properties) and certain Windows

Control Panel screens are useful to resolve the problem.

Diagnostics
I

N I T I A L I ZE

D I G I T I Z E R

In the system Control Panel, open the N-trig Tablet

Settings icon and click the

Restore defaults

button to set the Tablet-PC pen

and touch features to the factory default configuration.
E

XE C U T E

D I G I T I Z E R

S E L F

-

T E ST

D I A G NO S T I CS

In the system Control Panel, open

the N-trig Tablet Settings icon and click the

Trouble Shooting

button to

execute a diagnostic self test. This test verifies that the digitizer hardware is fully

functional. During the test, the pop-up window provides instruction to the user and

reports the test result. If the test result produces a diagnostic code, contact Dell (see

"Contacting Dell" on page 26).
E

I T H E R

T

O U C H

O R

P

E N

M O D E

N O T

F U N CT I O N I N G

on the system Control Panel,

open the N-trig Tablet Settings icon. Select the preferred mode of operation to enable

Touch, Pen, Dual, or Auto (Windows Vista only).

Touch Not Functioning
V

E R I F Y

T O U CH

I N P U T

I S

E N A B L E D

In the system Control Panel open the

Pen

and Input Devices

icon. On the

Touch

screen, ensure that the option

Use your

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