Dell Latitude XT (Late 2007) - Manual (Page 132)

132 Troubleshooting
Other software problems
C
H E C K T H E SO FT WAR E D O C U ME N T A T I O N O R C O N T A C T T H E S O F T W A RE
M A NU F A C T U RE R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N —
• Ensure that the program is compatible with the operating system installed on your
Tablet-PC.
• Ensure that your Tablet-PC meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B A C K U P YO UR F I L ES I MM E D I A T E L Y
U S E A V I R U S - SC A N N I N G P R O G R A M T O CHE C K T H E HA RD D R I V E , CD S , O R DVD S
S A V E A N D C L O S E A N Y O PE N F I L E S O R PR OG RAM S A N D SH UT D O W N Y O U R
T A B L E T -PC T H RO U G H T H E S T A R T M E N U
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I F YOU R EC E I V E A N I N S U F F I C I E N T M E M O R Y ME S S A G E —
• Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
• See the software documentation for minimum memory requirements. If necessary,
install additional memory (see "Installing a Memory Module" on page 169).
• Reseat the memory modules (see "Memory" on page 168) to ensure that your
Tablet-PC is successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 121).
I F YOU E XP E R I E N CE O T H E R M EM O RY P RO B L E M S —
• Reseat the memory modules (see "Memory" on page 168) to ensure that your
Tablet-PC is successfully communicating with the memory.
• Ensure that you are following the memory installation guidelines (see "Installing a
Memory Module" on page 169).
• Ensure that the memory you are using is supported by your Tablet-PC. For more
information about the type of memory supported by your Tablet-PC, see "Memory" on
page 168.
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