Troubleshooting a sas or sas raid controller – Dell PowerEdge T605 User Manual

Page 184

Advertising
background image

184

Troubleshooting Your System

If the hard drive functioned properly in another bay but does not function
in the original bay, the SAS/SATA backplane has a defective connector. See
"Getting Help" on page 205.

9 Check the cable connections inside the system:

a

Turn off the system, including any attached peripherals, and
disconnect the system from the electrical outlet.

b

Open the system. See "Opening the System" on page 68.

c

Remove the expansion card shroud. See "Removing the Expansion
Card Shroud" on page 72.

d

Remove the processor shroud. See "Removing the Processor Shroud"
on page 72.

e

Verify that the cable connections between the SAS/SATA backplane
and the SAS controller are correct. See "Installing the SAS/SATA
Backplane" on page 151.

f

Verify that the SAS cables are securely seated in their connectors.

g

Verify that the power cable on the SAS/SATA backplane is securely
seated in the connector.

h

Install the processor shroud. See "Installing the Processor Shroud" on
page 74.

i

Install the expansion card shroud. See "Installing the Expansion Card
Shroud" on page 75.

j

Close the system. See "Closing the System" on page 70.

k

Reconnect the system to the electrical outlet, and turn on the system
and attached peripherals.

If the problem persists, see "Getting Help" on page 205.

Troubleshooting a SAS or SAS RAID Controller

NOTE:

When troubleshooting a SAS or SAS RAID controller, also see the

documentation for your operating system and the controller.

Problem

Error message indicates a problem with the SAS or SAS RAID controller.

SAS or SAS RAID controller performs incorrectly or not at all.

Advertising