Troubleshooting expansion cards – Dell PowerEdge T605 User Manual

Page 186

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186

Troubleshooting Your System

10 Verify that the cable connections between the hard drives and the SAS

controller are correct. See "Hard Drives" on page 82.
Ensure that the cables are firmly connected to the SAS controller and the
hard drives.

11 If your system has hot-pluggable hard drives in a front-loading drive bay

(when available), verify that the cable connections between the SAS/SATA
backplane and the SAS controller are correct. See "Installing the
SAS/SATA Backplane" on page 151.

12 Install the expansion card shroud. See "Installing the Expansion Card

Shroud" on page 75.

13 Close the system. See "Closing the System" on page 70.
14 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals. If the problem persists, see "Getting Help" on
page 205
.

Troubleshooting Expansion Cards

NOTE:

When troubleshooting an expansion card, see the documentation for your

operating system and the expansion card.

Problem

Error message indicates a problem with an expansion card.

Expansion card performs incorrectly or not at all.

Action

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Run the appropriate online diagnostic test for the expansion card which is

exhibiting issues. See "Using Dell PowerEdge Diagnostics" on page 193.
Follow any recommended actions provided by the diagnostics. If the
problem persists, go to the next step.

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