Jagged characters, Banding – Dell 2130cn Color Laser Printer User Manual

Page 84

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background image

 

Jagged characters

 

Banding

 

Action

 

Yes

 

No

1

If the printer is installed in a high altitude location, set the altitude of the location.

1.

 

Launch the Tool Box, and click Adjust Altitude on the Printer Maintenance tab.

2.

 

Select the value close to the altitude of the location where the printer is installed.

Is them problem recovered?

The task is
complete.

Go to action
2.

2

Replace the PHD unit if you have a spare. See

"Replacing the Print Head Device (PHD) Unit"

and

"Installing the PHD

Unit"

.

Is the problem recovered?

The task is
complete.

Contact Dell.

 

Action

 

Yes

 

No

1

Set Print Mode to High Quality in the printer driver.

1.

 

On the Graphics tab, select High Quality from Print Mode.

Is the problem recovered?

The task is
complete.

Go to action
2.

2

Enable Bitmap Text Smoothing in the printer driver.

1.

 

On the Advanced tab, set Bitmap Text Smoothing under Items to On.

Is the problem recovered?

The task is
complete.

Go to action
3.

3

If using a downloaded font, ensure that the font is recommended for the printer, operating system, and the
application being used.

Is the problem recovered?

The task is
complete.

Contact Dell.

 

Action

 

Yes

 

No

1

Locate the cause of the problem using the MQ Chart.

1.

 

Launch the Tool Box, and click Chart Print on the Diagnosis tab.

2.

 

Click the Pitch Configuration Chart button.

The Pitch Configuration Chart is printed.

Is the cause of the problem located?

Proceed to the action corresponding to the location
of the problem:

l

 

PHD unit - 2a

l

 

Fuser - 2b

l

 

Main unit of the printer - contact Dell.

Contact
Dell.

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