Software-raid nas system hard-drive failures, Software-raid nas system software failures, Replacing software-raid nas system hard drives – Dell PowerVault 725N (Rackmount NAS Appliance) User Manual

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Do not use a crossover cable.

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Have you allowed enough time for the NAS system to boot?

 

The NAS system typically takes several minutes to boot.

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Does the NAS system boot completely?

 

Connect a keyboard, mouse, and monitor to the NAS system, and observe the boot process.

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Are the LEDs for all four hard drives on the NAS system lit?

 

If the LEDs are not all lit, you may have a failed hard drive. See "

Software-RAID NAS System Hard-Drive Failures

" in this section of the guide.

 

Software-RAID NAS System Hard-Drive Failures

 

Your software-RAID NAS system has a mirror of the operating system on hard drives, which allows you to recover in most cases. Depending on which drive
fails, use one of the procedures in

Table 5

-1

to recover from a hard-drive failure.

 

 

 

Table 5-1. Software-RAID NAS System Hard-Drive Recovery Procedures

 

Software-RAID NAS System Software Failures

 

To recover from the following software failures, use one of the following procedures:

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If the main operating system files are missing or corrupt, you must manually boot from the recovery operating system mirror hard drives 2 and 3. For

instructions, see "

Booting From the Software-RAID NAS System Recovery Operating System Mirror Hard Drives

" in this section of the guide.

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If the main operating system mirrored partition fails, you must manually boot from the recovery operating system mirror hard drives 2 and 3 and restore

the original files to the main operating system hard drives 0 and 1. See "

Replacing Software-RAID NAS System Hard Drive 0

" in this section of the guide.

After the system is running, you can boot the system back to the main operating system hard drives and then perform a system-state restore operation.
See "

Restoring System-State Data After Reinstallation

" in this section of the guide.

 

Replacing Software-RAID NAS System Hard Drives

 

This section provides the procedures for replacing hard drive 0, hard drives 1, 2, or 3, re-establishing the recovery operating system partitions, and booting
from the recovery operating system mirror hard drives.

 

 

Replacing Software-RAID NAS System Hard Drive 0

1.

 

Shut down the system.

2.

 

Remove the front bezel.

3.

 

Remove failed hard drive 0 from the NAS system.

 

NOTICE:

The software RAID and hardware RAID hard-drive carriers operate differently and are not interchangeable between the two types of NAS

systems. The hardware RAID hard-drive carriers have a "HW-RAID" identification label and the software RAID hard-drive carriers have a "SW-RAID"
identification label.

Hard Drive That Failed

Necessary Action

 

Hard drive 0

 

Replace the failed hard drive. See "

Replacing Software-RAID NAS System Hard Drive 0

" in this section of the guide.

 

Hard drive 1, 2, or 3

 

Replace the failed hard drive. See "

Replacing Software-RAID NAS System Hard Drive 1, 2, or 3

" in this section of the guide.

 

Two or more hard

drives fail

 

Replace the failed hard drives, and then follow the procedures in "

Recovering From a Software-RAID Operating System Failure

" in

this section of the guide.

NOTICE:

The software RAID and hardware RAID hard-drive carriers operate differently and are not interchangeable between the two types of NAS

systems. The hardware RAID hard-drive carriers have a "HW-RAID" identification label and the software RAID hard-drive carriers have a "SW-RAID"
identification label.

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