Dell PowerVault 725N (Rackmount NAS Appliance) - Manual (Page 68)

Table 8-3. Dell ActiveArchive
another share.
I have just changed the IP address
of my system, and now I cannot
administer it through the NAS
Manager. Although the IP address changed, your local
host is still trying to communicate with the
system using the old IP address. It takes
approximately 15 minutes for the IP address
to automatically update on most networks. Close Microsoft Internet Explorer (or for Red Hat Linux only, Netscape
Navigator 6.2.2 or later). Reconnect using the newly created IP
address. Type: https://IPaddress:1279. It takes approximately 15
minutes for the DNS server to recognize the new IP address.
I can only see the first 100 items in
the NAS Manager Web user
interface. The NAS Manager will only display 100 items
per page. To display the next 100 items, click the down-arrow icon at the top of
the list.
In the NAS Manager, if I click OK and
then click Cancel, it doesn't seem to
cancel the operation. Cancel does not dynamically stop an update
to the system after you click OK. If an operation has been performed in error, the system administrator
must change the setting back manually.
When I select the Check All box and
then deselect one or more choices
on some screens in the NAS
Manager, the Check All box remains
selected. The Check All box is not automatically
deselected. However, this does not mean
that all items in the list are selected. This behavior does not affect functionality. The Check All box does not
indicate what has specifically been selected or deselected.
I have changed the password for
the administrator account; however,
several minutes have passed and I
have not been queried for the new
password. The NAS Manager does not automatically
refresh the account information for the
administrator while in the NAS Manager.
Instead, it performs the refresh as a timed
function. The password was successfully changed. If you want to confirm that
the new password is in effect, close the browser, and then reconnect.
The new password should work, but the old one should not.
I am looking for a topic on the
context-sensitive online help in the
NAS Manager, but it says No Topic
Available
.
Some sections of the NAS Manager do not
have context-sensitive help. For information on a specific function, see the Windows Powered Help,
which is available through Terminal Services by clicking Windows
Powered Help on the Advanced Administration Menu, or see the
appropriate section in this Administrator's Guide.
I tried to clear the FTP log or the
Web (HTTP) Shares log in the
Maintenance section of the NAS
Manager, but I received an error
message and the log was not
cleared. The logs are currently locked by the NAS
system for the FTP service and to support
the NAS Manager. The logs cannot be
cleared in the NAS Manager. Connect to the NAS system using Terminal Services and clear these logs
by using MMC. You can access MMC by clicking Computer Management
on the Advanced Administration Menu, which is available through
Terminal Services.
While viewing the properties of a
user, I selected the General tab.
The fields for this user are now all
blank. You were already on the General tab and
the page did not refresh properly. Select Cancel or click Back on your browser. Then reselect the user for
whom you wanted to view properties.
I added members to a local group
using the NAS Manager, but when I
click OK, the screen only refreshes. You might have removed and then added
the same member to the local group. This
may cause the screen to refresh instead of
update correctly. Reselect the Local Groups tab in the NAS Manager primary menu. Then
add or remove the appropriate members to or from the local group.
I cannot change the WINS
addresses when I click Network on
the NAS Manager primary menu, click
Network Interfaces, and then click
WINS in the Tasks list. The NAS Manager grays out the WINS
Servers Configuration page unless you set
the IP Address Configuration page to Use
the following IP settings. To set the WINS addresses from the NAS Manager, click Network on
the primary menu, click Interfaces, and click IP in the Tasks list. On the
IP Address Configuration page, click the radio button for Use the
following IP settings, and then type the IP address, Subnet mask, and
the default gateway in the appropriate text boxes.
Issue Possible cause Resolution
I cannot access my Dell ActiveArchive™
persistent images from a UNIX® Network
File System (NFS) or Macintosh client. Only Microsoft Windows (CIFS) clients can access the persistent images
stored in the ActiveArchive folders for each volume. Access the ActiveArchive folders
through the Windows client to perform
data recovery.
The XCOPY command does not copy my
persistent images. XCOPY cannot read the persistent images on a volume. Do not use XCOPY to copy persistent
images. Copy the files manually in
Windows Explorer.
After I take a new persistent image, the
definition of the persistent image is blank,
or the persistent image does not show at
all in the persistent images list. The NAS Manager must complete a refresh cycle before it can correctly
show the persistent image. If this is the first persistent image,
wait several minutes and check again.
If this is a subsequent persistent
image, wait for the NAS Manager to
complete a refresh or press <F5>.
When I click Restore Defaults on the
Global Settings page in Dell ActiveArchive
after taking a persistent image, it changes
my cache file size and the area is grayed
out. After you take a persistent image, you cannot change the cache file
size; therefore, clicking Restore Defaults does not change the cache file
size. To verify the cache file size, look at the cache file size on the
Volume Settings page. You should see that it has reverted back to the
original cache file size that you set before taking a persistent image. Take no action. Dell ActiveArchive is
functioning as designed.
I get a permission error when I try to
access my persistent images from an HTTP
or FTP share. Accessing the persistent image directory through HTTP or FTP is not
supported. If you need to access your persistent
image directory, connect to the system
through a Terminal Services Advanced
Client session and use Windows
Explorer in the NAS system to access
them.
When the maximum number of persistent
images (250 by default) has been reached
and I continue to take more of them,
lower-priority persistent images are
overwriting the existing higher-priority
persistent images. If a persistent image is taken manually or by schedule, ActiveArchive
takes the persistent image even if the maximum number of persistent
images has been reached. Therefore, the new persistent image must
overwrite an existing persistent image. By design, the new persistent
image writes over the oldest, lowest-priority persistent image available,
even if it is a higher-priority persistent image than the one currently
being taken. Take no action. ActiveArchive is
functioning as designed.
I noticed that the date and time for the
ActiveArchive directory changes every
time I reboot my NAS system. The ActiveArchive directory date and time are reset at each reboot.
The new dates and times do not change the dates and times of your
persistent images. Take no action. This is the normal
functionality of ActiveArchive.
I have deleted a persistent image, but
when the Persistent Images page
redisplays I can still see the persistent
image. If I try to delete it again, I get a
blank page. In some environments, the Persistent Images page in the NAS
Manager refreshes too quickly. Wait a few seconds and refresh the
page. You should see that the
persistent image you deleted is no
longer listed.