Troubleshooting, Tools and techniques, Ping your nas system – Dell PowerVault 725N (Rackmount NAS Appliance) User Manual
Page 164: My network places, System leds and beep codes, Keyboard, monitor, and mouse, Terminal services
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Troubleshooting
Dell™ PowerVault™ 725N NAS Systems Administrator's Guide
This section provides suggestions for and information about alternative troubleshooting tools and techniques.
Tools and Techniques
Ping Your NAS System
If you are unable to connect to the NAS system using the NAS Manager, try to ping the NAS system. From a Microsoft client system, click the Start button, click
Run, and then type cmd. At the command prompt in the cmd.exe window, type ping system_name, and then press <Enter>.
If you can ping the NAS system but cannot access it through the NAS Manager, your NAS system might still be booting into Microsoft® Windows®, which
normally takes about five minutes, and might not have started the Microsoft Internet Information Services (IIS).
My Network Places
If you have a client system running Windows 2000 on the same subnet as the NAS system, double-click My Network Places. Browse through the network and
locate your NAS system.
System LEDs and Beep Codes
If your NAS system is not booting or responding properly, you can diagnose some problems using the system's LEDs and beep codes. For more information
about the LEDs and beep codes, see your system's Installation and Troubleshooting Guide.
Keyboard, Monitor, and Mouse
The NAS system is intended to operate as a "headless" device, meaning that you do not need to connect a keyboard, monitor, and mouse to the system to
operate it. However, you can connect a keyboard, monitor, and mouse for troubleshooting, if necessary.
Terminal Services
You can use the Terminal Services Advanced Client to connect to your NAS system from a client system. You can access Terminal Services Client through the
NAS Manager or the Start menu.
To access Terminal Services from the NAS Manager, perform the following steps:
NOTE:
The default system name is DELLxxxxxxx, where xxxxxxx is the system's service tag number. For example, if your service tag number is 1234567,
type http://DELL1234567.
NOTE:
It may take several minutes for the NAS system to boot.