Dell PowerVault 725N (Rackmount NAS Appliance) - Manual (Page 170)

Table 8-7. Macintosh and AppleTalk
Table 8-8. Netscape Navigator
Table 8-9. Hardware-RAID NAS System Internal RAID
Controller Card
performance. the PowerVault Advanced
Administration Menu
" in the "NAS
Manager" section of this guide
for more information.
The BIG5, EUC-KR, EUC-TW,
GB2312-80, KSC5601, and
Shift-JIS character encoding
schemes for NFS shares
cannot be specified in the
NAS Manager.
The NAS Manager user interface supports only EUC-JP and ANSI character encoding for NFS
shares.
Access the NAS system's
desktop and modify the NFS
share properties of the folder
directly.
The NFS client group All
Machines is reset to No
Access when another client
group is set with the same
access permissions and
root.
Setting a client group to use the same permissions as All Machines causes All Machines to
be reset to No Access.
Access the NAS system's
desktop and modify the NFS
share properties of the folder
directly.
I am getting inconsistent
map definitions when I use
the NAS Manager and the
SFU MMC to create user
name maps.
Modifications to user name maps are cached and may not take effect immediately. Use only one tool to administer
user name maps.
Issue Possible cause Resolution
I cannot create AppleTalk shares on a
new NAS system.
AppleTalk protocol is not enabled by default on
new or reinstalled systems.
Enable AppleTalk protocol on new systems or systems that have
been reinstalled as explained in " Enabling the AppleTalk Protocol "
in the "Advanced Features" section of this guide.
I am getting event errors for Services
for Macintosh.
Services for Macintosh are bound to the
onboard network adapter by default. If this
network adapter has been disabled, binding
errors occur.
Bind the AppleTalk protocol to an enabled NIC. See " AppleTalk
Protocol Adapter Binding " in the "Advanced Features" section of
this guide.
From a Macintosh client, users cannot
modify or delete a file that a Windows
client has accessed.
The time between clients and the system is not
properly synchronized.
Ensure that clients have their time synchronized to within
10 minutes of the time zone.
I have rebooted my NAS system from
a Macintosh client. Several minutes
have passed and my NAS system has
not rebooted or the page has not
refreshed.
The most likely cause is that the NAS system
has come back online, but the client screen has
not refreshed because the NAS Manager does
not automatically refresh the screen when the
NAS system has finished rebooting.
Close Internet Explorer, and then reconnect to the NAS Manager.
The NAS system should behave normally.
From a Macintosh client, I cannot
connect to the administration part of
the NAS Manager by using the
Administer This Appliance link on the
HTTP Shares page.
The internally generated certificate is not
supported by Internet Explorer for Macintosh.
You can administer the NAS system by using the address
http://servername:1278 ; however, this is a nonsecure link.
After modifying properties of the
AppleTalk protocol, File Services for
Macintosh does not restart.
File Services for Macintosh can not establish
communication to the local RPC service.
Restart the workstation service. See " Restarting Workstation
Services " in the "Advanced Features" section of this guide.
A user cannot access an AppleTalk
share.
The share may need to be authenticated for the
user.
If Apple Authentication is used, create a user and assign an 8-
character (or less) password for authentication.
If Microsoft Authentication is used, ensure that the correct user
name and password are being used. The user may also not have
the correct privileges to access the share. Passwords greater
than 8-characters are not supported without a Microsoft
Authentication agent.
Issue Possible cause Resolution
I cannot use the Back button in Netscape Navigator
for the online help in the NAS Manager.
This feature is not supported. Use the Previous Topic link to
navigate back to earlier topics.
I get a password prompt when navigating through
Local Groups in the NAS Manager using Netscape
Navigator on Red Hat Linux.
The password prompt is generated by Netscape and does not
require re-authentication. The administrator is being asked
whether the password that was used to access this screen
should be saved.
Select Do not Prompt Me
Again, and this message will not
display in the future.
I am using Netscape Navigator to administer my NAS
system through the NAS manager. A long gray bar at
the bottom of the screen is covering the OK and
Cancel buttons.
The page has not finished loading. Use one of the following
resolutions:
l Wait for the page to
finish loading.
l Refresh the page several
times.
NOTE: Table 8 -9 provides hardware-RAID NAS system-specific troubleshooting information for its internal RAID controller card. Disregard this information
if you have a software-RAID NAS system. For instructions on how to determine if you have a software-RAID or a hardware-RAID NAS system, see
"
Determining if a NAS System Uses Software RAID or Hardware RAID " in the "NAS Manager" section of this guide.