Table 8, Nas manager – Dell PowerVault 725N (Rackmount NAS Appliance) User Manual

Page 167

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Table 8-2. NAS Manager 

6.

 

Double-click Services and Applications Services.

7.

 

Locate and right-click Telnet, and then click Start.

 

Telnet starts on the NAS system.

 

I cannot connect to the NAS system using the

IPX protocol.

 

IPX networks require that you

assign an IPX network number to
all clients. By default, the NAS
system does not assign an IPX
number to the network.

 

Change the IPX protocol on the NAS system to manually detect frame

types. See "

Configuring the IPX Protocol

" in the "Advanced Features"

section of this guide.

 

After restoring files from a backup, the

modified dates of folders are inconsistent.

 

The modified dates of folders

reflect either the date you
performed the restore or the date
the folder was modified.

 

Take no action. This is a design issue that occurs only with folders; the

files' modified dates are consistent.

 

The Advanced Administration Menu does not

display anymore.

 

You were not logged off of

Terminal Services before you
closed the Terminal Services
window.

 

Double-click the Advanced Administrator icon on the desktop of the

NAS system.

 

The NAS system is attached to a DHCP

network, but I cannot connect to it through the
NAS Manager.

 

The DHCP server may have issued

a new DHCP address to the NAS
system.

 

If the NAS system has been powered down for a period of time

predetermined by the DHCP server, the NAS system acquires a new
DHCP address from that server. The DHCP server may not have yet
replicated the new address with the NAS system name.

 

Wait approximately 15 minutes for the address to be replicated and

then try connecting again or try connecting to the NAS system again
using the IP address.

 

I cannot connect to the NAS system using a

static IP address.

 

You may be using the wrong

address syntax.

 

Ensure that you are correctly entering the address in the syntax

described in "

Logging in to the NAS Manager

" in the "NAS Manager"

section of this guide.

 

If you used the Kick-Start utility to set up the NAS system , then enter

the IP address that you used during the Kick-Start setup.

 

A NAS system has been moved to a new

network or new subnet and I cannot connect.

 

The connection settings may need

to be refreshed.

 

If the NAS system is using DHCP, open a command line on the system

and use the ipconfig utility to release and renew the IP address.

 

If DHCP is not being used, verify that all NAS system Network

Interfaces settings are correct.

Issue

Possible Cause

Resolution

 

I am unable to log in to NAS

Manager.

 

The user name and password are incorrectly

being entered or may have been changed.

 

Ensure that you are correctly typing the user name and password. The

password is case-sensitive; for example, the default password
powervault

must be lower-case letters.

 

If the NAS system was installed by another person, verify that the user

name and password were not changed during installation.

 

If the NAS system has been connected to a domain, contact the

domain administrator and verify that the user name and password
were not changed.

 

I am trying to select the Administer

My Appliance link on the opening
page of the NAS Manager, but the
link does not function properly.

 

The user account that you used to log in to

the domain does not have administrator
privileges. The link does not work for users
without administrator privileges.

 

Type the address of the NAS Manager in your browser. For SSL

connections, type: https://servername:1279 or

https://IPaddress:1279

 

For non-SSL connections, type: http://servername:1278 or

http://IPaddress:1278

 

I have just deleted a volume, and

now I am unable to view my shares
in the NAS Manager.

 

In the event that a volume with shares is

deleted, the NAS Manager cannot display
any shares until the shares that were
directed to the deleted volume are removed.

 

Use Terminal Services Advanced Client to remove the shares for the

deleted volume. Exit the NAS Manager, and restart the system. The
shares should now be visible.

 

I have just added an HTTP share

but cannot see it from the NAS
Manager.

 

For security purposes, directory browsing is

not enabled by default on an HTTP share
directed to the same folder or volume as
another share.

 

See "

Using MMC to Enable HTTP Directory-Browsing Privileges

" in the

"Advanced Features" section of this guide.

 

I have just changed the IP address

of my system, and now I cannot
administer it through the NAS
Manager.

 

Although the IP address changed, your local

host is still trying to communicate with the
system using the old IP address. It takes
approximately 15 minutes for the IP address 
to automatically update on most networks.

 

Close Microsoft Internet Explorer (or for Red Hat Linux only, Netscape

Navigator 6.2.2 or later). Reconnect using the newly created IP
address. Type: https://IPaddress:1279. It takes approximately 15
minutes for the DNS server to recognize the new IP address.

 

I can only see the first 100 items in

the NAS Manager Web user
interface.

 

The NAS Manager will only display 100 items

per page.

 

To display the next 100 items, click the down-arrow icon at the top of

the list.

 

In the NAS Manager, if I click OK

and then click Cancel, it doesn't
seem to cancel the operation.

 

Cancel does not dynamically stop an update

to the system after you click OK.

 

If an operation has been performed in error, the system administrator

must change the setting back manually.

 

When I select the Check All box

and then deselect one or more
choices on some screens in the NAS
Manager, the Check All box remains
selected.

 

The Check All box is not automatically

deselected. However, this does not mean
that all items in the list are selected.

 

This behavior does not affect functionality. The Check All box does not

indicate what has specifically been selected or deselected.

 

I have changed the password for

the administrator account; however,
several minutes have passed and I
have not been queried for the new

 

The NAS Manager does not automatically

refresh the account information for the
administrator while in the NAS Manager.
Instead, it performs the refresh as a timed

 

The password was successfully changed. If you want to confirm that

the new password is in effect, close the browser, and then reconnect.
The new password should work, but the old one should not.

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