Canon FAX-L800 - Manual (Page 302)

Canon FAX-L800 User’s Guide ENGLISH
15-32 Chapter 15 Maintenance & Frequently Asked Questions
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Can not relay a document from another fax?
Does the other fax unit support subaddress/password transactions?
If the other party’s fax does not support subaddress/password transactions,
you can not relay documents.
Make sure you have both registered the same ITU-T subaddress/password.
(
Q9-2)
Is your fax set up to relay documents?
Make sure your fax is set up properly to relay documents. The relay
feature must be turned on. (
Q9-3)
Does the other party’s fax support ITU-T subaddresses and passwords?
Contact the other party and confirm that they called you with the correct
subaddress/password.
Are the originator’s subaddress/password correct?
The originator must send you the document with the correct ITU-T
subaddress/password.
The ITU-T password setting is optional. However, if you set a password on
your relay TX group then the originator must send a password. Otherwise,
your fax will not receive the document for relay broadcasting. (
Q9-3)
Check the relay TX group and determine if it has been set to check the
identity of the originator before it receives the document for a relay
broadcast. (
Q9-6)
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Other party can not poll and receive your document?
Does the other party’s fax support ITU-T subaddress/password sending?
If the other party’s fax does not support ITU-T subaddress/password, you
have to make a polling box #00 for the other party and scan the document
without subaddress/password. (
Q11-13) If the other party’s fax is a Canon
fax and can set a polling ID, ask them to set the polling ID for 255 decimal
or 1111 1111 binary.
Can not Receive Documents Correctly?
½
Can not receive documents automatically?
Is the MANUAL RX indicator on your operation panel on?
If this indicator is on, press the button below MANUAL RX to turn it off.
(
Q7-2)