AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 262)

Chapter 20: Paging Group Configuration
246 MaxCS 7.5 Administration Manual
• In order to add an extension to a Polycom Paging Group, the extension must have a registered Polycom
phone and it must have a Polycom Advanced Features license assigned to it.
• A total of 25 Polycom paging groups are available.
• Each Polycom Paging group must be assigned to a channel ID, 1-25. Channel IDs are shared across
multiple MAXCS systems on the same network. In other words, phones subscribed to a Paging group
assigned to channel 6 will receive pages for channel 6, no matter which MAXCS system sent the page.
• Polycom phones allow three paging groups to be specified, Default, Priority, and Emergency. MAXCS
Administrator assigns these three paging groups to channel ID 1, 24, and 25, respectively.
• The Default group (when enabled) is always shown first in the Paging Group display.
• A Priority group page will interrupt Normal pages or active calls.
• An Emergency page will interrupt Normal pages, Priority pages, and active calls and plays out at near
maximum volume even if Do Not Disturb (DND) is turned on.
• Polycom phones must be on the same network in order to send and receive Polycom group pages. If you
add an extension to a line park group that is on a different network, then the user will not be able to receive
or send pages for that paging group. In addition, if a user relocates and you move the extension to a
different network, then that user will no longer be able to receive or send pages to that paging group.
Configure Polycom Paging
Once you have enabled Polycom Paging for an extension, the user can subscribe to paging groups, change
the default paging group, configure whether pages play during active calls, and send pages.
To configure Polycom Paging groups,
1.
In MAXCS Administrator, select PBX > Paging Group Configuration.
2. Click Add to add a new group.
3. Enter a 3-digit number for the Paging group.
4. Check Polycom paging group.
5. Assign a unique paging channel ID number for the group (1-25).
Note: In the future, this channel ID number can only be removed by deleting this Paging group.
Figure 144. Add a new paging group
6. Click OK. You will see the new group in the Paging Group page, in the left panel. Polycom groups will
show (Polycom) to the right of the number.
Modify the group information as needed. For the First Name and Last Name fields, enter details up to a
maximum of 32 characters. You can also enter a description for this group.