AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 355)

Configuring Departments in a Multi-site VoIP Domain
MaxCS 7.5 Administration Manual 339
Configuring Departments in a Multi-site VoIP Domain
In a VoIP domain, departments can be defined and added to extensions. An extension in one MAXCS system
can be assigned to only one department. However, the same extension number in different MAXCS systems
can be assigned to different departments. A department can also be assigned to a global extension and can
be seen across the Enterprise domain.
In MaxAdmin, the department field can be seen on the Extension General tab. In MaxCommunicator, the
department is displayed on the Directory and Monitor tabs. In Enterprise Manager, the department is
displayed in the User list. Departments can also be seen in CDR Search.
To define a department and assign or remove members from a department, click the Department button.
Figure 192. Department configuration
To define a department,
1.
Click the Add button at the bottom of the Department panel.
2. Enter a department name and a description, if desired, and click OK.
To configure extensions for departments,