Faronics Insight Tech Console User Manual
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Insight Tech Console User Guide
16
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Installing Tech Console and Report Server
In order to troubleshoot this issue, we recommend running a utility that enumerates the ports and
lists what application is currently controlling the port indicated in the install message. One tool
we recommend is TCPView*, a free port viewer, that will quickly list the ports in use in your
environment, and indicate what application is using the specified port.
If the application that is conflicting with the Report Server can be changed to listen on a different
port, make that change, and re-run the install. If the application can be moved to another system,
you can also reinstall successfully. If neither option is a possibility, then Report Server should be
installed to a different machine.