Faronics Insight Tech Console - Manual (Page 25)

Updating Tech Console and User Machines
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Insight Tech Console User Guide
Updating Tech Console and User Machines
After the initial installation of Tech Console and the Students, and the discovery of those
computers in the console, these installations may be updated or re-configured with different
settings.
Updating the Tech Console
To update Tech Console with a new product version, simply run the new installation file. It will
automatically update the Tech Console files to the new version without the need to uninstall the
old version. For those environments where Insight Classroom Management software was
previously installed, it is very important to update all Teacher and Student software to this 7.6
version of Tech Console in order to assure proper funcitonality.
Update Insight on Selected Users
Insight strives to quickly address any defect or issue found and reported by our customers through
frequent maintenance releases. In addition, significant new functionality is added in product
releases like this one. Once a version of Insight Student or Teacher is installed on a device, from
that point on it is possible to deploy new versions from one central “administrative” view of the
Tech Console. Insight Teacher software is available when the Insight Classroom Management
solution is also installed in the same environment.
You may select an individual user from the User List, or multi-select a group of users to remotely
update from the currently installed version to the latest release. To accomplish this, simply copy
the pertinent installation files from the directory where the product update was downloaded to the
location where the Tech Console is installed.
Remote Update is also effective in cases where you would like to change the Advanced Settings on
the Student or Teacher, perhaps changing them from Stealth mode to having a visible icon in the
tray or just allowing Students to change their channels. You may select any of the settings you wish
to now take precedence on the Student, and they are quickly reconfigured.
Please note that is strongly recommended that the version of the Student and
Teacher software always matches the version of the Tech Console installed.
Note: If you are using Deep Freeze or similar “lock-down” software on the Student computers, you
will have to disable or “thaw” it during this update procedure to allow the new software to be
installed onto the student computers.
User Installation Files
From the product download location, copy the appropriate Student or Teacher files and place
them in the location where the Tech Console was installed. Remote Update is one of the features
shared with the Insight Teacher console, so if Insight Classroom Management is also installed in
your environment, you can use this feature to install any of the students that product supports like
Ubuntu or Vernier LabQuest, though other unique Tech Console features like Inventory or
Software Install are not available for those platforms. You can also remotely update Teachers too,
though that aspect of the feature is not supported in Insight Remote Update.
The specific user files supported by Remote Update from Tech Console are:
• For Windows Students deployed from a Windows Tech Console: student.msi
• For Windows Students deployed from a Mac Tech Console: pcupdate.zip and student.msi