Installing tech console on a mac, Manual installation – Faronics Insight Tech Console User Manual

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Insight Tech Console User Guide

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Installing Tech Console and Report Server

Installing Tech Console on a Mac

Tech Console has the ability to both monitor and manage students on Mac computers as a Tech
Console as well as support for Students running on this platform. The installation process on Mac
10.5 or greater is similar to a Windows installation, but there are slight differences.

Manual Installation

After downloading the Tech Console installation file from the Customer Portal, unzip the file.

To install the software on a Tech Console computer follow these instructions:

1. Copy Insight_tech_console.dmg from the Mac folder to the Mac Tech Console computer.

2. Double click on Insight_tech_console.dmg.

3. Double click on Insight_tech_console.pkg.

4. Follow the installation wizard to the Software License Agreement. After reading the terms of

the license, select Continue and Agree.

5. Click Continue. The installation location cannot be changed. Tech Console must be installed

on the system drive.

6. Click Install. The installer will ask for the administrator credentials on that computer. Type in

the username and password and click OK.

7. After the installation is successful, click Close.

To install the software on a student computer follow these instructions:

1. Copy insight_student.dmg from the Insight Mac folder to the Mac student computer.

2. Double click on insight_student.dmg.

3. Double click on insight_student.pkg.

4. Follow the installation wizard to the Software License Agreement. After reading the terms of

the license, select Continue and Agree.

5. Check the boxes to configure the Student as desired. For a list and explanation of the options

available, please review the section “Scripting or Mass Deploying Students via MSI”.

6. Click Continue. The installation location cannot be changed. Insight Students must be

installed on the system drive.

7. Click Install. The installer will ask for the administrator credentials on that computer. Type in

the username and password and click OK.

8. After the installation is successful, click Close.

Note: The Mac student install will not work properly when installed from a user account with File
Vault turned on. This is an Apple bug that displays “Insert the <username> disk”.

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