Faronics Insight Tech Console - Manual (Page 18)

Insight Tech Console User Guide
18
|
Installing Tech Console and Report Server
Installing Tech Console in Secure Mode
Tech Console has the ability to install additional levels of security if desired. Two modes are
available, Password Secure and Active Directory Secure, and one or both may be selected. If the
option is not properly installed, however, a Tech Console will not be able to communicate on the
desired channel and Student access will be unavailable.
Password Secure Mode
This mode requires techs to type in a password when the console is launched to see students on a
particular channel. This feature adds an extra level of security to prevent unauthorized consoles
from being used.
Installation Steps:
1. After double clicking on either the TechConsole.msi or Student.msi file, continue through the
install as previously described. To install the password protected version, check the box to
Enable a security mode.
2. Select Password Secure Mode.
3. Type in a password and re-enter it to confirm.
4. Repeat these steps for other Tech Console or Student installations.
Note: if Insight Classroom Management software is installed in the same environment, then
Teachers must also be installed with this password. The password is required on the Teacher
install so that if a teacher computer uses the “Become a Student” feature, it can still be secure.
When a tech launches the console or changes channels, they will be prompted for a password to
view the students on that particular channel or group of channels.
To install the password protected version on Student using a script or Active Directory, refer to
the section above, “Scripting or Mass Deploying Students via MSI”.
In order to use .adm templates with the secure version of the Student, you must login to the
customer portal and generate a key that will go in the password section of the .adm files.
In the event that only a Teacher or a Student, but not both, was installed with Password Secure
mode, the Student will not be accessible by the Teacher nor the Tech Console. This will be
indicated by a Security Locked Out icon on the Student thumbnail. You can verify if this is the
case by checking the version number on the Students. If you hover with your mouse over the icon
in the Student system tray, it will show a version number something like:
v7.6.0.53Ls, v7.6.0.53Sd or v7.6.0.53Sds
The lowercase letters are the security identifiers, where s signifies Password Secure Mode and d
signifies an Active Directory Secure Mode installation. The uppercase L and S are not actually
security identifiers, rather they refer to a type of Insight install chosen. L is for the Light version
and S indicates a Subscription license. The system is designed to lock out any devices that don’t
match security models. The Students will need to be reinstalled with the correct security mode
option(s) in order to correct the security lock out issue.
Note: If the tech’s password is compromised, it will be necessary to re-install Tech Console,
Student, and if present, Teacher computers with a new password.