Faronics Insight Tech Console - Manual (Page 40)

Insight Tech Console User Guide
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Using Tech Console
How Tech Console Works
Insight Tech Console works by enabling the console application to see all computers with the
client agent software installed.
It uses “channels” to ensure that all the computers are visible; much like a TV channel enables
different TVs to see the same program. There are 16,000 channels from which to choose, which
you may assign by any logical scheme that fits your environment.
After installing the agent software on the devices to be managed, the console will discover those
machines and automatically add them to the User List. As a stand-alone management solution,
you may assign all users to Channel 1 or divide the devices into logical “groups” based on your
own criteria. You may assign a channel to a group of users by grade, by classroom location or
another internal attribute.
For instance, you could assign all the devices on the first floor to Channel 100, the devices on the
second floor to Channel 200, and so on, which would work well if the devices were not mobile. If
the Tech Console is configured to see the devices on Channel 100, then it would only see the
machines on the first floor. Alternately you could assign channels by user characteristics, such as
Last Name or Grade Level. The Tech Console can be configured to operate on a single channel, a
group of channels, or a special administrative channel “0”, (zero), in which case it will see all
channels and therefore all devices in a given environment.
If Tech Console is installed in conjunction with Insight Classroom Management software, it is a
good idea to follow the recommendations provided in the Insight installation and user guides for
setting up Student computer channels by Teacher, classroom, or Class List. Tech Console will not
need to install any agent software if Insight is previously installed, as the two products share the
same Student agent. However, the software on the user systems should be updated to the latest
7.6 version in order for Tech Console features to work properly. In addition to discovering
Students deployed with Insight, Tech Console will also discover Teacher computers as well,
though those devices are treated somewhat differently than Student devices. The unique behavior
is noted in the specific feature when pertinent.